Our standard shipping is completely FREE on mainland UK orders over £30* for clothing, components and accessories with delivery within one to two working days, alternatively you can upgrade your delivery to our guaranteed next day delivery (including Saturdays) option for just £9.95.
We aim to dispatch order placed before 14:00 on weekdays (excl. bikes) that same day and all our domestic deliveries are fully traceable, tracking information will be emailed or messaged to you when your order has left our store.
Next Day Delivery
Our next day delivery courier is Royal Mail Special Delivery Guaranteed by 1pm® which guarantees delivery throughout much if the UK before 1pm the following day (regional restrictions apply).
FREE Store Pickup
If you are local to our area (Carlisle), you can collect your order from our store at your convenience. Collection is free of charge no matter how big or small the order value and you'll be able to collect your order from our store usually within 2hrs on weekdays.
Please note that Store Pickup is not available if you're using an accelerated checkout option such as Apple Pay, Google Pay or PayPal Express.
If an item doesn't fit or isn't quite what you expected then simply fill out the enclosed returns form and return your unwanted items to us within 28 days for a full refund, we'll accept orders returned to us after this period with refunds made via gift vouchers for use against future orders. Unfortunately, we're unable to cover the costs of returning items to us.
For further information please see our Refund Policy for further details.
For security purposes, we reserve the right to cancel shipments to forwarding centres, PO Boxes, and locker boxes. For some items such as bikes and electric scooters, these can only be delivered to the billing address, no change of address or in-transit redirection is permitted for any consignments.