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Customer Rewards

Our Customer Rewards scheme allows you to earn points every time you shop with us in our retail store and the points you earn can be used to spend on products in-store. You can spend your points as soon as they're on your account.

We reward 10pts for every £1 spent and 10pts is worth 1p off a future purchase.

Manage Your Account

When you sign up you'll receive a confirmation email, this will let you know how many points you have earned and give you access to www.customer-rewards.co.uk - initially to login to manage your account they’ll send a password to your registered email address when you first attempt to login. Please remember to change this to something unique.

Online Customer Rewards

Customer Rewards is now an exclusive rewards programme for our retail store, previously this service was offered for purchases via our website however in April ‘19 we migrated our mail order side of the business to another platform as the one previously turned to be somewhat cumbersome.

Unfortunately the provider of our previous platform is also the provider of this rewards programme and we couldn’t continue to offer the service on our new website, however, if you still have a points balance and wish to spend it online please just forward the customer rewards balance notification to support@scotbycycles.co.uk and we’ll create you a custom discount code to redeem your balance.

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