Delivery & Returns

FREE Delivery

Our shipping is FREE on orders over £30 with delivery within three working days, alternatively you can upgrade your delivery to DPD Next Day or Royal Mail Special Delivery from just £2.95 for next working day delivery.

All our deliveries are fully tracked and tracking information will be emailed or messaged to you when your order has left our store.

Stock Availability

Unlike many of our competitors who depend on suppliers having the stock they sell, we only sell products we actually have in stock we're able to ship orders* placed as late as 14:00 on weekdays that same day for delivery the following working day when using our DPD services.

*For orders containing bikes, the cut off is 12:00 as these take a little longer to prepare for shipping than regular orders do.

Click & Collect

If you are local to our area (Carlisle), you can collect your order from our store at your convenience. Collection is free of charge and you'll be able to collect your order from our store usually within 2hrs on weekdays.

Note that orders for collection need to be paid for in advance and photographic ID is required for collection.

Delivery Pricing
  • Economy
    Royal Mail Tracked 48
    Delivery typically within three working days
    FREE
    on orders over £30 otherwise £1.95
    Fully tracked and may require a signature
  • Before 1pm
    Royal Mail Special Delivery
    Guaranteed
    Delivery by 1pm Mon-Fri
    Order before 14:00 for same day shipping (Mon-Fri)
    Available on orders up to approximately 2kg
    Regional restrictions apply
    £9.95 per order
  • Next Day
    DPD Next Working Day
    Delivery next working day

    Order before 14:00 for same day shipping (Mon-Fri)
    One hour timed slot on day of delivery
    from £2.95 per order
    MAINLAND UK ONLY
  • Saturday
    DPD Saturday
    £8.95 per order

    Available until 14:00 on Friday
    One hour timed slot on day of delivery
    MAINLAND UK ONLY
DPD Deliveries

Our DPD services include 'in-flight' options such as;

  • Specify a safe place at the delivery address for your package to left
  • Nominate a preferred neighbour to receive the package
  • Change the delivery address (local only)
  • Change the date of delivery
  • Upgrade your delivery

Please see our Shipping Policy for further details.

Easy Returns

If an item doesn't fit, or isn't quite what you expected then simply fill out the enclosed returns form and return your unwanted items to us within 28 days for a full refund, we'll accept orders returned to us after this period with refunds made via gift vouchers for use against future orders. Unfortunately, we're unable to cover the costs of returning items to us.

For further information please see our Refund Policy for further details.

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