Here at Scotby Cycles our fully equipped workshop is open six days a week, Monday through Saturday and there will always be one or more experienced CYTECH qualified bicycle mechanics on hand for emergency repairs.
We’re able to handle bikes of any kind from full suspension mountain bikes, road bikes with electronic shifting systems and even eBikes. Below is a brief account of our varying service levels which you can select when you come down to store, our retail store staff will advise of what your bike needs and what it doesn’t but if you need any advice before coming down please don’t hesitate to get in touch either by calling us and selecting the option to speak with the workshop team or by email at firstname.lastname@example.org
£30* or FREE
Bought a new bike online from another retailer which you’ve built yourself or a second-hand bike on Facebook? Our £30 safety check will go over the whole bike including the brakes and gears for any initial bedding in” and make minor re-adjustments where needed to ensure your new bike gives you optimum performance.
This safety check is FREE of charge for all bikes purchased or collected from us through our retail store within six-weeks of purchase.
Our MOT Service is to make sure your bike running safely and smoothly. For the average user we recommend this comprehensive check over of your bike. If parts require replacing you will be advised of what is needed before any work is carried out.
|- Gears adjusted
- Brakes adjusted
- Inflate tyres
- Adjust wheel hubs
|- Minor wheel true
- Headset adjust
- Check/tighten nuts and bolts
- Chain checked and lubricated
When minor parts require replacing our standard service gets you going again, this service includes all work mentioned in the MOT service.
|- Gear cable replacement (external routing)
- Brake cable replacement (external routing)
- Brake/disc pad replacement
|- Disc clean
- Tyre and tube replacement
- Grips/bar tape replacement
Standard Service Plus
If a major part if failing on your bike and requires replacement this is likely the service you need, if fills the gap between our Standard Service described above and the Premium Service detailed below.
This service provided everything carried out in both our MOT and Standard Service levels plus up to THREE items from the list below.
|- Bottom bracket replacement
- Chain replacement
- Cassette replacement
- Chainset replacement
- Headset replacement
- Wheel true and spoke replacement
- Wheel spindle replacement
- Wheel(s) replacement
- Derailleur replacement
|- Gear cable (F) replacement (internal and external routing)
- Gear cable (R) replacement (internal and external routing)
- Brake cable (F) replacement (internal and external routing)
- Brake cable (R) replacement (internal and external routing)
- Hydraulic brake bleed (F)
- Hydraulic brake bleed (R)
When you use your bike a lot or it gets “heavy treatment” this is the service your bike needs. Your bike is getting serious work carried out together with major parts being replaced. When you get your bike back after our Premium Service you’ll immediately notice how good it rides. This service provided everything carried out in both our MOT and Standard Service levels plus any number of the following tasks.
- Bottom bracket replacement
|- Derailleur replacement
- Gear cable(s) replacement (internal and external routing)
- Brake cable (s) replacement (internal and external routing)
- Hydraulic brake(s) bleed
- Part Rozone clean
- Di2 repair
- Test ride
Full Overhaul Service
This is a full strip down and overhaul of your bike, everything that needs repaired is repaired unless instructed otherwise. Your bike is also treated with our transforming “Rozone” clean. This is the ultimate “Love my Bike” service!
This service provided everything carried out in all our aforementioned service levels plus any number of the following tasks.
|- Pivot point replacement
- Full strip and rebuild
- Managing front suspension service*
- Managing rear shock service*
- Removing seized parts (if possible)
- Detailed Rozone clean
- Frame and fork polish
|* Suspension forks and shocks will all be sent away to their respective manufacturer for service by professionals who handle only suspension technology using original manufacturer spares, additional shipping and replacement parts charges may apply.|
eBike Service Extra
Electronics and hard to remove parts add another dimension to eBike servicing so when you book your eBike in for servicing we add the ‘eBike Service Extra’ charge to any of the above service levels. Our eBike Basic Service is to repair all the non-electrical repairs required on your eBike although we do cover minor “e” repairs including battery replacement, re-joining broken cables, replacing a tyre or tube on a motor wheel, replace fuses etc however specific eBike repair work is charged separately.
*Service charge only, any replacement parts required are charged separately