Workshop Services

Here at Scotby Cycles our fully equipped workshop is open six days a week, Monday through Saturday. The primary focus of our workshop is to provide our bike buying customers the highest level of aftersales care in the industry.

Safety Check

FREE

This safety check service is FREE of charge for all bikes purchased from us through our retail store within six-weeks of purchase. We will go over the whole bike including brakes and gears for any initial “bedding-in” and make any adjustments where needed to ensure your new bike gives you optimum performance.

MOT Service

£50.00*

Our MOT Service is to make sure your bike running safely and smoothly. If parts require replacing you will be advised of what is needed before any work is carried out.

  • Gears adjusted
  • Brakes adjusted
  • Inflate tyres
  • Adjust wheel hubs
  • Minor wheel true
  • Headset adjust
  • Check/tighten nuts and bolts
  • Chain checked and lubricated

Minor Parts Service

£75.00*

When minor parts require replacing our standard service gets you going again, this service also includes all work mentioned in the MOT service. It compares to a minor service on your car.

  • Gear cable replacement (external routing)
  • Brake cable replacement (external routing)
  • Brake/disc pad replacement
  • Disc clean
  • Tyre and tube replacement
  • Grips/bar tape replacement

Standard Service

Most Popular!

£99.00*

If a major part is failing on your bike and requires replacement this is likely the service you need. This service also includes everything carried out in both our MOT and Minor Parts Services (If you bike has been very badly neglected or not serviced sufficiently you may require our premium service).

  • Bottom bracket replacement
  • Chain replacement
  • Cassette replacement
  • Chainset replacement
  • Headset replacement
  • Wheel true and spoke replacement
  • Wheel spindle replacement
  • Wheel(s) replacement
  • Derailleur replacement
  • Gear hanger replacement
  • Gear cable replacement (on road bikes: external routing only)
  • Brake cable replacement (on road bikes: external routing only)
  • Brake pad replacement
  • Hydraulic brake bleed
  • Lubrication

Premium Service

£139.00*

Our premium service is for more complex bikes usually costing over £1500, especially road bikes with internal cabling and Di2. It is also for bikes that have been seriously neglected and need more work than we will cover in our Standard Service.

  • Bottom bracket replacement
  • Chain replacement
  • Cassette replacement
  • Chainset replacement
  • Headset replacement
  • Wheel true and spoke replacement
  • Wheel spindle replacement
  • Wheel(s) replacement
  • Derailleur replacement
  • Gear cable(s) replacement (internal and external routing)
  • Brake cable (s) replacement (internal and external routing)
  • Hydraulic brake(s) bleed
  • Part Rozone clean
  • Di2 repair
  • Test ride

Full Overhaul Service

£199.00*

This is a full strip down and overhaul of your bike, everything that needs repaired is repaired unless instructed otherwise. Your bike is also treated with our transforming Rozone clean. This is the ultimate “Love my Bike” service!

  • Pivot point replacement
  • Full strip and rebuild
  • Managing front suspension service*
  • Managing rear shock service*
  • Removing seized parts (if possible)
  • Detailed Rozone clean
  • Frame and fork polish

*Suspension forks and shocks will all be sent away to their respective manufacturer for service by professionals who handle only suspension technology using original manufacturer spares, additional shipping and replacement parts charges may apply.

eBike Repairs

First ½ hour £75. Each additional ¼ hour £30

This covers Software updates, electric repairs and diagnostic work (also included are Di2 repairs).

eBikes requiring no electrical repair work may be cover under one of our normal bike services.

*Service charge only, any replacement parts required are charged separately.