Free Returns

We want you to be 100% happy with your purchase from us here at Scotby Cycles which us why we’re one of only two or three bike shops (and as far as we're aware the only independent bike shop) which offer free returns on all accessories and clothing.

If an item doesn't fit, or isn't quite what you expected then simply email [email protected] with your order ID and ask for a returns number, once approved we’ll provide you with a free Royal Mail Tracked label so you can send us your returns completely free of charge from any Post Office branch within 30 days of purchase.

Please see our returns policy for full details.